Returns & Exchanges

At Luvme Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unaltered condition. Please ensure the lace remains uncut and the hair has not been chemically treated or styled to qualify for a full refund.

1

Initiate Your Request

Log into your account or contact our customer support team within 30 days of delivery to start your return and receive a Return Authorization number.

2

Prepare the Package

Place the wig in its original packaging with all tags, gifts, and inserts included, ensuring the lace is intact and the hair is in its original state.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at the designated carrier location, keeping a copy of your tracking number for reference.

4

Quality Inspection & Refund

Once our warehouse receives and inspects your return to confirm it meets our quality standards, your refund will be processed to your original payment method within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing